We'd like to share some comments from our customers.
Good morning Tony,
I am the Malvern mom who had the issue with the split wrap (the seam starting to come apart at the v in the back). I have purchased several of the items you supply to Malvern and love all of them. Frankly, I did not think I could be more impressed by your company … until Nancy told me your response when she contacted you. I assumed I would be given a replacement, which I was planning to take to a tailor to have the seam reinforced. The fact that you are doing that to all the wraps is a level of customer service I rarely encounter these days. I just wanted to reach out personally and tell you how impressed and appreciative I am – I will gladly recommend your business to anyone who is looking for a unique Christmas gift for someone special. I hope you and our family have a wonderful Thanksgiving.
Tony and Janis,